Susan Oranye is a graduate of Insurance and Risk Maagement from Enugu State University of Science and Technology (ESUT). She also attained a First Class in her Master’s degree in International Management from the University of Sunderland (UK). In recognition of her penchant for hard work and drive for excellence, the University of Sunderland also awarded Susan the honour of ‘2010 Best Student Performance’ in the Faculty of Business and Law. She also qualified as a Business Analyst in 2012 and is a member of the British Computer Society (BCS). Miss Oranye’s professional career began as a pioneer staff of Guardian Express Bank Plc in 2001. She was instrumental to the setting up of processes and training for the Customer service unit in the bank’s first branch in Abuja. She spent 9 years working her way through a plethora of increasingly diverse yet senior roles ranging from Credit officer to Senior Banking Officer in the Public Sector Group. She has over 12 years demonstrable experience in administration, project support, business analysis and stakeholder management in the financial, travel and charity sectors. She went on to work with the Lloyds Banking Group (UK) in 2011 as an Customer Investment Adviser and was actively involved in the team of Business Process analysts set up to review and fine-tune the Bank’s migration exercise between Halifax and Royal Bank of Scotland. From Lloyds Bank, Miss Oranye joined the Special Projects team in Brewin Dolphin (one of the oldest and prestigious Investment companies in the UK and Wales). Upon her return to Nigeria, Miss Oranye was made the Executive Secretary of the Pension Fund Operators Association of Nigeria (PenOp). Her drive for continuous improvement and organizational development has aided her efforts at institutionalizing the Association on various fronts. An outgoing and effective communicator, Miss Oranye is a natural problem solver and has the ability to identify, analyze and proffer solutions that not only meet business needs but improves processes to ensure the highest levels of service delivery and productivity.